Skip to main content
Canteen POS

Canteen POS how to use/ troubleshooting guide

Updated over a month ago

Features

  1. Fees automatically calculate, no action required!

  2. It's just that simple! Don't believe us? Watch our "calculating fees" video below.

Installing

  • Step 1: Click "Add Tile"

  • Step 2: Click on "App"

  • Step 3: Locate "Canteen - Deposits and Fees"

  • Step 4: Add "Automatically Calculate Fees"

  • Step 5: That's it! Nothing else to do! Seriously. You should now see an App Tile in your POS. When you see it, it will say "Inactive", as soon as you start to add products to your cart it will turn to "Active". "Active" means that the tile will continue to monitor changes to the cart and apply any applicable fees automatically for you.

Troubleshooting

  • My tile says "Inactive", why? "Inactive" means there is nothing in the cart to monitor. As soon as you add a product to the cart it will start monitoring and applying fees automatically.

  • My fees applying properly, why? In rare cases you might be adding products faster than the fees being calculated and applied. We noticed this can occasionally occur when you "add" a new product that isn't already in the cart. If this happens, simply click on the "Canteen Deposits & Fees" app tile. This will re-calculate the fees automatically for you. See video below for reference.

Videos

Attachment icon
Attachment icon
Did this answer your question?