Make sure you've added the Uply tile to your POS layout (Add Tile → App → Uply)

Verify you have at least one active upsell rule created

Try removing and re-adding the tile

Check that the product in the cart matches a trigger product in your upsell rules

Verify the rule is active (not paused or disabled)

Make sure the upsell product is in stock and available on the POS channel

Review your rules to make sure the trigger products are set correctly

If you have multiple rules, check for overlapping triggers

Your store URL

Which products and upsells you're trying to set up

Screenshots of your rule configuration